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Free guides, Alpine IQ walkthroughs, and YouTube tutorials built for cannabis operators who want to actually use their CRM.

YouTube

I recently launched a YouTube channel where I break down Alpine IQ features, walk through AIQ Flows, and share CRM strategy for cannabis operators. Free. New videos dropping regularly. Subscribe so you don't miss them.

AIQ Audience Builder Deep Dive: Every Segment Type Explained

Full walkthrough of every audience type in AIQ with real use cases

AIQ Flows: The Complete Walkthrough

Every node type, trigger, and best practice for AIQ's new journey builder

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Alpine IQ Expertise

I've been building on Alpine IQ for 4+ years. Not just running campaigns, but designing segmentation architecture, loyalty programs, and automation systems for some of the fastest-growing MSOs in cannabis. These tutorials cover what I've actually built and what I've learned doing it. Dropping soon.

Coming Soon

Setting Up Lifecycle Automations That Actually Convert

Alpine IQAutomations
Coming Soon

RFM Segments That Drive Action (Not Just Reports)

SegmentationAnalytics
Coming Soon

Loyalty Tier Design: Points, Qualifiers & the Math Behind It

LoyaltyStrategy

Free Resource

AIQ Flows: The Complete Guide

Every node type, trigger reference, best practices, and troubleshooting for AIQ Flows. All in one place.

AIQ launched Flows in February 2026. Most dispensaries have been running some version of automated journeys for a while, welcome messages, win-backs, birthday sends. But they were built manually across audiences and campaigns. Flows puts all of that into one visual canvas with real conditional logic, multi-channel routing, and near real-time triggers.

Watch AIQ Flows Tutorial: Build a Welcome Journey From Scratch (2026) for a full video walkthrough.

AIQ Flows: The Complete Guide covers every node type, how to configure triggers, how to build a channel-aware welcome series, launch requirements, flow analytics, best practices, and a full troubleshooting section.

  • Every node type documented with cannabis retail context, trigger, split, AI split, message, discount, gift points, delay, and persona update
  • Step-by-step Welcome Flow build with channel splits for email, SMS, and push, including a purchase check before any discount goes out
  • Best practices, launch rules, analytics overview, and a troubleshooting guide for common issues

No spam. Just the guide and occasional CRM insights you can actually use.

AIQ Flows: The Complete Guide

Free Resource

AIQ Texting Guide

How to run compliant, high-performing cannabis SMS and MMS campaigns after 10DLC.

AIQ launched 10DLC support in late 2024, fixing a problem that had been suppressing 50 to 90 percent of cannabis text marketing at the carrier level. After registration, suppression drops below 10 percent and often closer to 1. The tradeoff: the SMS body itself is locked to a library of 72 pre-approved notice templates.

The landing page behind the link is still fully yours. Full brand voice, full product imagery, full offer language, full creative control. The SMS body is a door; the landing page is the room. Most brands don't realize that's where the real work happens.

This guide covers every part of running compliant, high-performing text campaigns in the new environment: the 72-template library, when to send, how to segment, landing page design, compliance rules that keep your account alive, and a full pre-send checklist. It pairs with a companion workbook that catalogs every template by use case.

  • Every one of the 72 AIQ notice templates cataloged with use cases, recommended audiences, and categorization
  • Send-time strategy by audience type, compliance rules in plain language, and landing page design principles
  • Companion Excel workbook with filterable template library, pre-send checklist, and deliverability reference

No spam. Just the guide and occasional CRM insights you can actually use.

AIQ Texting Guide

Free Resource

The Complete AIQ Audience Segmentation Guide

Every audience-building option in Alpine IQ, with real-world use cases, indie operator tips, and segment examples. All in one place.

Alpine IQ has over 100 ways to slice your customer database. Most operators use maybe 10 of them.

This guide breaks down every Contact Trait, Performed Event, Computed Trait, Predicted Trait, and Custom Trait available in AIQ's Audience Builder, with plain-English explanations, practical use cases for both multi-location operators and indie shops, and ready-to-use segment name examples.

It's the reference guide I wish existed when I started building on AIQ four years ago. Now it does. It's free. Enter your email and I'll send it to you.

  • 7 audience categories fully documented, Contact Traits, Performed Events, Computed Traits, Predicted Traits, Custom Traits, Platform Mechanics, and AI Audience Generator
  • Real-world segment examples for every trait, including specific use cases for independent and regional cannabis operators
  • Pro tips on what actually moves the needle, and which filters to skip

No spam. Just the guide and occasional CRM insights you can actually use.

AIQ Audience Segmentation Guide

Want to see how this applies to your operation?

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