AI-Powered Tools
Built for Cannabis. Not Adapted From Something Else.
Off-the-shelf AI tools don't understand cannabis retail workflows. These do.
I build custom AI tools specifically for cannabis marketing and operations. Every tool starts with a real problem I watched operators struggle with, and builds toward the solution they actually need, not a generic version of it.
Now Available
HighStakes
The VIP loyalty platform cannabis retail has been missing.
Cannabis dispensaries have leaned on discounting for too long. Every percentage-off email trains customers to wait for the next deal. Margins compress. Loyalty erodes. And the VIP customers worth keeping get the same email as everyone else.
HighStakes is the casino loyalty playbook adapted for cannabis retail. A white-labeled VIP loyalty platform that layers on top of your existing CRM, with free-to-play casino mechanics (scratchers, spin wheels, slot machines), a chip economy, product education modules, persistent rewards wallets, and tier progression designed for VIPs but accessible to all your loyal customers. Two tiers: HighStakes Plays as the entry engagement layer, HighStakes Club as the full platform.
Built after fifteen years of CRM work across Caesars Entertainment, Vail Resorts, Comcast, and C3 Industries. Casino retention mechanics are what kept high rollers coming back for thirty years. Cannabis retail has been waiting for this tool. Now it's here.
- Two product tiers: HighStakes Plays (entry) and HighStakes Club (full VIP platform)
- Three game mechanics, chip economy, product education, persistent rewards wallet
- Platform-agnostic loyalty integration: Alpine IQ, Klaviyo, Dutchie, and more
- Behavioral data foundation that syncs back to your existing CRM
Tools
VIP Concierge
The clienteling tool cannabis retail has been missing.
Most dispensaries know who their best customers are. Few are doing anything about it.
VIP Concierge is a clienteling tool built for cannabis retail. Store managers get a monthly prioritized outreach list pulled directly from your CRM. Every contact attempt is logged, every conversation is tracked, and revenue is attributed back to the program so you can see exactly what the effort is driving.
I built this after spending the first half of my career running VIP host programs in the casino industry. The playbook works. Cannabis operators have had the data to do this for years. Now there is a tool built for it.
- Monthly prioritized VIP outreach list
- Two-way email via dedicated store inbox
- Revenue attributed to every touchpoint
- Cross-store manager leaderboard
- Connects to AIQ and Dutchie via API or CSV upload
Tools
Kingpin
A private members' club for your top cannabis customers.
Cannabis retail is stuck in batch-and-blast discount marketing. Your top 5 to 10 percent of customers are doing most of the work. They deserve more than a 10 percent off coupon.
Kingpin is a digital members' club operators can license to offer their best customers. A private back room of allocated drops and items budtenders set aside personally. A strain journal that builds with the member over time. Cultural drops that treat cannabis like wine, not a commodity. Status, not discounts.
Built after fifteen years running VIP host programs in casino gaming and hospitality at Caesars Entertainment, Vail Resorts, and Comcast. The same playbook that made those programs work, applied to cannabis retail. The top of your house deserves a real members' experience, not a punch card.
- Private member-only menu and allocated drops
- Strain journal with terpene and cultivar tracking
- Operator admin for member roster, drops, and reporting
- Toggle between member view and operator view
- Connects to AIQ and Dutchie via API or CSV upload
- Built-in Sessions playbook for cultural drops (v2)
Now Available
Pinelands Predictive
Know which customers are about to lapse before they do.
Most dispensaries find out a customer churned when they run a report and notice the customer isn't in any recent data. By that point you're doing win-back, not retention. Pinelands Predictive identifies at-risk customers before they lapse so you can act while the relationship is still intact.
Built on purchase cadence, order value trends, and category shift signals — the same behavioral indicators I used to build retention programs at Fortune 100 companies. Now applied to cannabis retail customer data.
- At-risk customer identification
- Early lapse signals before churn
- Purchase cadence analysis
- Order value trend tracking
- Category shift detection
- Connects to AIQ and Dutchie
Now Available
CannaCRM
CRM Intelligence built for cannabis retail.
Most cannabis CRM platforms give you reports. Reports tell you what happened. They do not tell you what to do about it. CannaCRM is a custom intelligence layer built on top of your existing CRM and POS data, organized around the decisions you actually need to make.
Built on the same dashboard architecture I developed running CRM for a multi-state operator scaling from 15 to 31 stores. Now productized for independent and regional cannabis operators who need senior-level CRM intelligence without hiring a senior CRM team.
- Custom intelligence layer on your CRM data
- Multi-store comparative analytics
- RFM segmentation and tier migration tracking
- CRM playbook tied to your segments
- Connects to AIQ and Dutchie via API or CSV
Now Available
Deal Drop
Build your weekly dispensary deal campaign in 10 minutes.
Every Tuesday, your buying team sends the weekend deals. Every week, your marketing team spends hours turning that into an email, push notifications, and a deployed campaign in Alpine IQ.
Deal Drop eliminates that. Upload your deal CSV, configure your brand once, and generate a complete HTML email, push notification copy, and a pre-deploy checklist simultaneously.
The email pastes directly into Alpine IQ's SendGrid builder and renders perfectly on mobile. No Canva. No manual formatting. No rebuilding the same campaign from scratch every week.
- Upload your deal CSV
- Complete HTML email generated
- Push notification copy included
- Pre-deploy checklist included
- Renders perfectly on mobile
- Pastes directly into AIQ SendGrid
More tools in development.
If you want early access when they launch, get on the list.